Talk to someone direct

At Complete Care, we have a team who ensure the business runs smoothly and most importantly, you receive a well planned, compassionate and professional service. We pride ourselves on being extremely approachable and encourage you to pop into our office at 21b village walk, Onchan, to chat to any of the team or contact us on:

Phone: +44 (0)1624 674119       Mobile: +44 (0)7624 308459         Email: info@completecare.im

Steve Parry

Company Director

Steve founded Complete Care in 2007 and continues to be involved in the strategic and operational side of the business. Steve has 17 years experience in business management, having previously worked for a blue chip multi national bank. During this time Steve worked to develop his management and business skills and continued professional development. However, through personal involvement and experience Steve decided that he wished to apply these skills, knowledge and experience to establish a company in the care industry.

Marie Crabtree

Registered Care Manager

Marie started with the company in August 2012 initially doing hands on care work for clients with dementia.  She used her previous 18 years administration experience to help set up the office in Onchan. Over the past 8 years, Marie has worked in all areas of the business, increasing her knowledge and understanding of Health & Social Care regulations and legislation within domiciliary care. This has led to the success of becoming a Registered Care Manager in June 2020 after completing her QCF Level 5 in Leadership for Health and Social Care Services in December 2017. Marie has successfully completed other numerous training courses such as Dementia, Suicide Intervention & Level 2 in Safe Handling of Medicines as well as other mandatory courses. Daily, Marie is responsible with Sonia of the overall day to day running of the office and management of all care and office staff. Marie is also involved in recruitment, training, assessing clients and putting packages of care in place to ensure their needs are met and ensuring Government Minimum Standards are adhered too.

Sonia Blake

Registered Care Manager

Sonia has been with the company since September 2014, after 10 years in the banking & insurance industry. She began working on the rotas shortly after joining the company, then moved onto the role of Care Co-ordinator after successfully completing her Level 3 in Health and Social Care. Over these years she has gained an excellent working knowledge of the business and continuously seeks to increase her understanding of Social Care regulations and legislation. Sonia, jointly with her colleague Marie, currently gets involved in the overall day to day running of the office and management of all care and office staff, recruitment, training, assessing clients and putting packages of care in place to ensure their needs are met and ensuring Government Minimum Standards are adhered too. Sonia went on to complete her Level 5 in Health and Social Care in 2019 and is passionate about keeping all the carers, and her own, training up to date especially in key areas such as: practical moving and handling, first aid, Dementia and medication.

Sheila Magee

Senior Administrator

Sheila Magee, has been with the company since September 2019. She brings with her a wealth of knowledge within administration having over 30 years’ experience. Sheila is responsible for staff rota’s, timesheets along with admin support.  She enjoys being involved with charities and she is Secretary of a children’s charity on the Island.

Mary Colman

Administrator

Mary Colman, joined the company in November 2019 and has over 30 years’ experience in corporate and office administration. Mary provides admin support to the managers and assists with the day to day running of the office.

Sarah Kaighen

Care Co-ordinator

Sarah has been with the company since December 2016. Sarah is responsible for scheduling rota’s, management support and assisting with daily administration in the office. Sarah is also an active care support worker.

Our Commitment to you:

  • Affordable packages of Care
  • A guarantee to always put the Client first
  • Flexible approach, responding to your changing needs
  • Robust policies and procedures that meet with IOM regulation and Inspection requirements
  • High trained and compassionate staff who have access to a 24h helpline

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