Talk to someone direct

At Complete Care, we have a team who ensure the business runs smoothly and most importantly, you receive a well planned, compassionate and professional service. We pride ourselves on being extremely approachable and encourage you to pop into our office at 21b Village Walk, Onchan, to chat to any of the team or contact us on:

Phone: +44 (0)1624 674119       Mobile: +44 (0)7624 308459         Email: info@completecare.im

Steve Parry

Company Director

Steve founded Complete Care in 2007 and continues to be involved in the strategic and operational side of the business.  Steve has 17 years’ experience in business management, having previously worked for a blue chip multi-national bank.  During this time Steve worked to develop his management and business skills and continued professional development. However, through personal involvement and experience Steve decided that he wished to apply these skills, knowledge and experience to establish a company in the care industry.

Michelle Booth

Care Manager

Michelle joined our organisation in October 2024 as a Care Support Worker and, through dedication and a strong commitment to quality care, was appointed Care Manager in 2026. A qualified nurse, midwife and Neuro-Linguistic Programming (NLP) therapist, Michelle brings a diverse and extensive professional background to the role. With over 15 years of management experience, including board-level positions, Michelle combines strong leadership expertise with a deep understanding of both healthcare settings and the corporate sector.

Michelle holds a Level 4 Diploma in Leadership and Management and is currently undertaking a Level 5 Diploma in Leadership in Health and Social Care.

Deeply passionate about providing outstanding care, Michelle is a highly empathetic leader who believes strongly in supporting, developing, and empowering people. She is committed to fostering a positive culture that prioritises high-quality, person-centred care and continuous improvement for both the people we support and the team who deliver that care.

Michelle warmly welcomes enquiries from individuals and families who would like to learn more about the services we provide and is always happy to discuss how the team can offer support tailored to individual needs.

Yvonne Wilkinson

Care Co-ordinator

Yvonne joined the team in 2022 as Care Co-ordinator, bringing with her over 22 years of extensive experience in care management. In February, she was appointed Deputy Care Manager, reflecting her outstanding contribution to the organisation and the depth of knowledge she brings to the role.

Yvonne holds a Level 5 Diploma in Leadership and Management in Health and Social Care, along with a Degree in Business Administration. Her combined expertise in care leadership and business management allows her to support a wide range of operational and strategic aspects of the service.

Highly knowledgeable, approachable and supportive, Yvonne plays a key role in ensuring the smooth day-to-day running of the service while maintaining the highest standards of care. She is deeply committed to delivering safe, high-quality, person-centred support and works closely with both staff and families to ensure the needs of those we support are always at the heart of everything we do.

With her wealth of experience and calm, supportive leadership style, Yvonne is a valued member of the management team and an important source of guidance and reassurance for colleagues and clients alike.

Daria Makowska

Care Co-ordinator

Daria joined the team as a Care Co-ordinator in November 2025, bringing over 20 years of experience and expertise in banking and property management. She is a university graduate and proudly holds both a Bachelor of Science (BSc) and a Bachelor of Arts (BA) degree. Daria demonstrates strong stakeholder management capabilities, excellent analytical and critical-thinking skills, and a highly customer-focused approach. She has a proven ability to solve problems effectively and to apply her extensive skill set across multiple aspects of the business. She adapts quickly to new environments and is known for her outgoing, professional, and confident personality.

Our Commitment to you:

  • Affordable packages of Care
  • A guarantee to always put the Client first
  • Flexible approach, responding to your changing needs
  • Robust policies and procedures that meet with IOM regulation and Inspection requirements
  • High trained and compassionate staff who have access to a 24h helpline

WOULD YOU LIKE TO MAKE A COMPLIMENT OR COMPLAINT? – please click here